WE MAKE BETTER FASHION-FORWARD MERCHANDISE    🏁 

END-TO-END DESIGN TO PRODUCTION    🏁 

YOUR IDEA, WE BRING IT TO LIFE    🏁 

WE MAKE BETTER FASHION-FORWARD MERCHANDISE    🏁 

END-TO-END DESIGN TO PRODUCTION    🏁 

YOUR IDEA, WE BRING IT TO LIFE    🏁 

Let’s Get Started

Tell us what you’re looking to make and we’ll take it from there. Share a few details below and our team will put together a tailored quote based on your product, quantity, timeline, and level of customization.

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Name*
Include as much info as possible.
Need design help?*
Our in-house design team can help with branding and merchandise design. Projects start at $3,750 for a Two Week Sprint.
In terms of products, are you looking for customizing blanks or more bespoke options?
Insert Quantities
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What is your current budget for this merch project?*
This helps us recommend the best products possible.
How did you hear about us?*
What is your annual merch/custom product spend?*

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General questions

How do we work with you?

Just fill out the quote form on our site and a Mello representative will be in touch within 1-2 business days.

What’s your process?

  1. For each order we confirm the product + quantities, if a Design Sprint is needed or not, then send an invoice for the items needed.
  2. After we receive the invoice payment, we prep the order for proofs or schedule the Design Sprint then proof after the project is over.
  3. Once proofs are approved we send to production, if doing a Bespoke order we’ll share a first production sample. We do not include samples for Quick Custom decorating orders.
  4. We complete production then ship to you!
  5. After production, we start brainstorming what other products would do well in your merch line.

What’s your turnaround time?

  • 2-4 weeks for Quick Custom Projects 
  • 2-4 months for Bespoke Projects 
  • 2-8 weeks for Design Sprints

Do you offer samples?

We include samples with all Bespoke orders after placing the order. We do not offer samples for our Quick Custom Products/Services but can help in assisting that you’re picking the best option for you.

What’s your pricing?

All final pricing is dependent on the design, product, shipping location, and quantities for the order – however you can find general pricing in our catalog.

Is payment due upfront?

Yes, all payments are due prior to projects starting – both for design and production.

Do you offer Net Terms?

We offer Net Terms to select clients and previous clients with frequent + positive payment history.

Where are you located?

Our production headquarters are in the St.Elmo area of Austin, Texas however we ship to clients around the globe.

Do you offer order fulfillment/ship direct to customers?

We will be opening availability for storage + fulfillment clients after 5/1/2026.

How do we reorder?

Just contact your rep in a new thread and they’ll be able to easily place that reorder.

Do you offer packaging options?

We do offer various packaging for shipping and retail finishing in medium to large minimum order quantities.